rv666 Privacy Policy

rv666 (referred to hereinafter as "we", "us", or "the Platform") is an online gaming platform operated for players in Bangladesh. This Privacy Policy ("Policy") describes how we collect your personal information, how we use it, with whom we share it, and what steps we take to protect it.

By accessing or using our website rv666.cam, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.

This Policy applies only to the rv666 platform. It does not apply to third-party websites or services, which are governed by their own privacy policies.

2 What Information We Collect

When you create an account on rv666, play games, or use our services, we may collect various types of information. This information is generally divided into two categories:

2.1 Information You Provide

Information you give us directly:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Password (stored in encrypted form — never visible in plain text)
• Payment information (bKash, Nagad, Rocket, Upay or bank account number)
• Any documents submitted for identity verification
• Information provided during live chat or email correspondence

2.2 Automatically Collected Information

Information collected automatically while you use our platform:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Time spent on the platform, pages visited, and click data
• Gaming history, bet amounts, and transaction records
• Data collected through cookies and similar tracking technologies

3 Purpose of Information Use

We use your personal information only for specific and legitimate purposes. rv666 does not use your information for unnecessary or unethical purposes under any circumstances.

3.1 Service Delivery and Operations

• Creating and managing your account
• Processing deposits, withdrawals, and transactions
• Providing gaming services without interruption
• Activating bonuses and promotional offers

3.2 Security and Compliance

• Ensuring age verification (minimum 21 years)
• Preventing fraud, money laundering, and illegal activity
• Protecting account security
• Adhering to responsible gaming guidelines

3.3 Improvement and Personalisation

• Running analytics to improve the platform experience
• Recommending games and offers based on your preferences
• Identifying and resolving technical issues

3.4 Communications

• Sending important account-related notifications
• Sending transaction confirmation messages
• Promotional communications subject to your consent
• Providing customer service support

4 Information Sharing and Disclosure

rv666 does not sell, rent, or trade your personal information to third parties. However, we may share information in certain circumstances:

4.1 Service Partners

With payment processors (bKash, Nagad, Rocket, Upay, banks), game providers (PG Soft, JILI, Pragmatic Play, etc.), and technology infrastructure providers — only the information necessary to deliver the service. All such partners operate under strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements. In such cases, we will provide only the minimum information necessary.

4.3 Fraud Prevention

Information may be shared with relevant authorities to assist in the investigation of serious fraud or criminal activity.

4.4 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. We will notify you in a timely manner before any such change takes place.

5 Cookies and Tracking Technologies

The rv666 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for the core functionality of the platform — such as maintaining your login session, security verification, and storing basic user preferences. Without them, the site cannot function properly.

5.2 Functional Cookies

These cookies remember your language preferences, display settings, and other customisations so that you have a better experience on your next visit.

5.3 Analytics Cookies

We want to understand which pages are used most and where users spend more time — this information is used to improve the platform. These cookies do not identify individual users.

5.4 Cookie Controls

You can restrict or delete cookies from your browser settings. However, please note that disabling essential cookies may affect some functionality of the platform.

6 Information Security Measures

rv666 treats the protection of your personal information as the highest priority. We use industry-standard technology and practices to keep your information secure.

6.1 Technical Safeguards

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Password hashing — we do not have direct access to your password
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-Factor Authentication option

6.2 Administrative Safeguards

• Minimum necessary access policy for staff
• Regular staff training on privacy matters
• Data access logs and monitoring
• Strict confidentiality agreements with third parties

Please note, however, that no data transfer over the internet is entirely risk-free. While we ensure the highest level of protection, a guarantee of 100% security is not possible. Using a strong password and keeping your login details confidential is essential for the security of your account.

7 Data Retention Period

We retain your personal information only for as long as necessary. When determining retention periods, we consider the following:

7.1 Active Accounts

While your account is active, we retain all your information. During this period, the information is used for service delivery, security, and improvement.

7.2 After Account Closure

Even after an account is closed or deactivated, certain information (particularly financial transaction records) may be retained for the required period due to legal and regulatory obligations.

7.3 Data Deletion

Once the retention period expires, or upon your valid request, we securely delete or anonymise your information so that you are no longer identifiable.

8 Your Rights and Controls

As a user of rv666, you have the following rights regarding your personal information. To exercise these rights, please contact our support team.

8.1 Right of Access

You may request to know what information we hold about you. Upon request, we will provide you with a summary.

8.2 Right to Rectification

If any information in your account is incorrect or incomplete, you may correct or update it. Some information can be changed directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

8.4 Right to Opt Out of Marketing Communications

You may unsubscribe from promotional emails or notifications at any time. However, it is not possible to stop important account-related messages (transaction confirmations, security alerts).

8.5 Right to Lodge a Complaint

If you have any complaints about how your information is handled, please contact us first. We will endeavour to resolve your complaint within a reasonable timeframe.

9 Protection of Minors

rv666 is a responsible gaming platform. This service is for users aged 21 and above only. We do not collect, and do not attempt to collect, information from anyone under the age of 21 under any circumstances.

An age verification process is used at the time of registration. If an attempt by a minor to create an account is detected, it will be cancelled immediately and any information collected will be deleted.

If a parent or guardian believes their child has inadvertently created an account, please contact our support immediately.

10 International Transfer of Data

To operate our services, your information may be stored or processed on servers located in various countries. Regardless of where the information is transferred, we ensure that the same privacy standards are maintained.

Contractual safeguards with third-party service providers ensure that your information is handled in accordance with standards consistent with this Policy.

11 Changes to This Policy

rv666 reserves the right to update or change this Privacy Policy at any time. For significant changes, we will:

• Post a clear notice on the website
• Send a summary of the changes to the registered email address
• Update the "Last Updated" date at the top of the Policy

Continued use of the platform after changes have been made will be considered acceptance of the revised Policy. We recommend that you review this Policy regularly.

12 Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us. Our dedicated support team is available 24/7 to assist you.

Our goal is to maintain the highest standards in protecting your privacy and to resolve any concerns quickly and satisfactorily. Thank you sincerely for your trust in rv666.